Complaints and safeguarding
Training resources
In this section, we have training resources for those in our complaints team, complaints committee, our safeguarding team or our Pastoral Care Officer.
Emails
Email templates for complaints
This document sets out what emails to send someone who has made a complaint. It includes what emails to send to those people who have had a complaint made against them.
Email templates for minor issues
This document sets out what emails to send to someone who has raised a minor issue and what emails to send to those people who have had a minor issue raised about them.
Email templates for whistleblowing reports
This document sets out what emails to send someone who has made a whistleblowing report. It also includes what emails to send to those people who are informed about a whistleblowing issue.
Email templates for academic misconduct reports
This document sets out what emails to send to someone who has reported academic misconduct and what emails to send to those people who have had a report raised about them.
Email templates for complaints
This document sets out what emails to send someone who has made a complaint. It includes what emails to send to those people who have had a complaint made against them.
Email templates for minor issues
This document sets out what emails to send to someone who has raised a minor issue and what emails to send to those people who have had a minor issue raised about them.
Email templates for whistleblowing reports
This document sets out what emails to send someone who has made a whistleblowing report. It also includes what emails to send to those people who are informed about a whistleblowing issue.
Email templates for academic misconduct reports
This document sets out what emails to send to someone who has reported academic misconduct and what emails to send to those people who have had a report raised about them.
Case updates and outcomes
Case outcomes and updates
This document sets out templates to update individuals on case outcomes and updates.