Key documents

Sections:

Constitution and internal workings:

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This document sets out: how our organisation works. It covers: our core aims, voting on policy within the organisation, the responsibilities for people who hold roles within Centre and the accountability of these individuals.

Disability access:

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This document sets out: how we try to make with Centre accessible and how you can contact us to improve our disability access.

Meeting Minutes:

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What our meetings include: Every month our team meets to discuss our activities as an organisation. This is also where the group votes on new policies and the outcome of each vote is recorded below.

Privacy Policy:

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This document sets out: how we collect data from people, how we get permission to have that data, how we can share it inside and outside of Centre, how we keep it and where, how long we keep it for, your rights over it, how to use those rights, how to contact us, our cookies policy and how we may change this policy.

Donation rules:

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These rules set out what donations are permissible.

Working with other organisations and individuals:

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The people and types of groups we work with and the rules setting our which people or organisations we can and can’t work with.

Quarterly reports:

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This document sets out: our review for each quarter of the year including our campaigns and membership figures. It also shows the donations to Centre, spending and our social media engagement each year.

Safeguarding and Complaints:

Complaints procedures:

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This document sets out: the complaint’s procedures for Centre, what to do if you have a complaint, what will happen if someone has made a complaint against you and how incidents are dealt with.

Investigations into minor issues:

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This document sets out: the minor issues procedure for Centre, what to do if you have a minor issue, what will happen if someone has raised a minor issue about you and how these are dealt with.

Whistleblowing policy:

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This document sets out: What counts as whistleblowing, who to make a complaint to, how to make a complaint and what will happen when you have made a whistleblowing complaint.

Membership terms and code of conduct:

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This document sets out: the terms of being a Centre member, unacceptable behaviour and how to report issues to us.

Safeguarding code of conduct and procedures:

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This document sets out: how we prevent safeguarding issues from occurring within Centre, how we deal with issues with our members, how we deal with issues with members of the public.

Definitions:

These definitions are used when deciding whether complaints meet our definitions and to help those with a complaint decide what to include as their reason for making a complaint. We also include examples to help both people either making or deciding complaints.